Frequently asked questions

Our Policies


Hair Kre8ions Mobile Beauty & Grooming Policies Our Mobile & Grooming services are geared towards styling men and women on the move that want the convenience of receiving salon services without the long wait. Most of our services are 30-90 minutes. Whether its a simple haircut, beard trim, blowout, or updo. We strive to provide quality services in a timely fashion in the comfort of your home, office, or hotel. We offer a variety of services to help you look and feel your best. From photoshoots, media preparation to special events, red carpets, and weddings let HairKre8ions come to you. HairKre8ions is here for a weekly haircut, beard trim, blowouts, a fun night out, or just because! Our Beauty Pro brings 10+ years of industry expertise so you receive 5-star results no matter the occasion. We take a tailored approach for every appointment to deliver a relaxing, customized, and unique experience built around you.




Hours, Location, & Booking


Hours 8am-8pm Location Home, Office, Hotel Booking within 4 hrs to 24 hrs or up to 3 months.




Booking Procedure Info


Before Our Arrival: Hair: For a blowout, make sure you have damp hair (we recommend washing about 10-15 min beforehand). For textured hair, make sure hair is sectioned and detangled. How the magic happens You tell us your vision, and we make it a reality. With our one-on-one consultations and a range of inspirational styles, our Beauty Pro will take the look you want and make it uniquely yours. In order to serve you, we ask that you provide a working space with a flat surface, plenty of light, and an outlet. Payment: Apple Pay, Credit Card, Cash App, or Venmo. Travel Fee: $25-50 based on location within the DC metro area We travel 40 miles outside of the DMV.




Cancellation Policy


HairKre8ions request a 24-hour notice for any cancellations or reservation change. Cancellations with less than 24-hour notice will incur a charge of the total service cost. For this and security purposes, all hair services require a credit card number when booking.




Refund Policy


If for any reason your stylist is unable to make your appointment we will provide a 24-hour notice. And your payment will be returned to you in full. HairKre8ions will not refund appointments in which the client showed up late or was a “no-show”




Deposit Policy


Clients will need to put down a $35 deposit to secure appointment time. Goddess Kreations Botanicals




Shipping Policy


our packages ship through USPS. Based on the products purchased, shipping times may vary. products usually ship within 7-10 business days.




Bridal Policy


Payment: A 50% deposit for the total cost must be made 7 days prior to the day of wedding. The remaining balance must be paid the day of. If for any reason you should have to cancel your event, the deposit is NON REFUNDABLE. Bridal Trial: Includes an in-depth consultation, step-by-step styling, and placing of extensions, a veil, and/or hair accessories. We advise the bride to choose the 3 desired styles. Once a style is selected our beauty pro will prepare the look for you. Pictures can be taken for reference to future styling. Why do I need a wedding trial? A trial gives you and your Artist/Stylist the time to work with each other and create your desired look. Booking a trial also ensures you are booked with the same team for multiple appointments. Trials are 90 minutes, and you are guaranteed to have the same team for your wedding day. What happens if I don’t like my trial? If you are unhappy with your trial, we’ll be happy to assist you in booking another one. Standard rates apply for both trial appointments. Remember that the more information you give to us about your dream look, the better we’ll be at pairing you with the perfect team and ensuring you love your trial! Day of Wedding: The balance must be PAID IN FULL on the day of the wedding. All members of the wedding party must be in place for our beauty pro to provide your hair services. The time frame in which services are provided will be 30-45 minutes. Cancellations: HairKre8ions request a 24-hour notice for any cancellations or reservation change. Cancellations with less than 24-hour notice will incur a charge of the total service cost. For this and security purposes, all hair services require a credit card number when booking. Refund Policy If for any reason your stylist is unable to make your appointment we will provide a 24-hour notice. And your payment will be returned to you in full. HairKre8ions will not refund appointments in which the client showed up late or was a “no-show” Refund: We have a NO REFUND POLICY!! If there was an error on the company’s part or package is lost or not shipped we will provide a refund.




Additional Info


For any feedbacks or improvements on our online store, please fill in this contact form. We will take a look and reply you within 24 hours. We always need your feedbacks to continuously leverage your shopping experience. We always need your feedbacks to continuously leverage your shopping experience. Washington, DC 20002 support@toyapinkney.com (202) 630-1502